Privacy Policy

We may collect information about you in a variety of ways, depending on how you interact with our Services. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when registering for our platforms (like CourseForge AI or Acendro), subscribing to newsletters, or requesting consultations.
• Derivative Data: Information our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Services.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), collected when you purchase, order, return, exchange, or request information about our services.
• Client & Organizational Data: Data and content submitted by you or your organization to utilize our SaaS platforms for team development, onboarding, and coaching.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

• Create and manage your account for CourseForge AI, Acendro, and future platforms.
• Deliver the software services, consultations, and customer-facing solutions you request.
• Process transactions and send related information, including confirmations and invoices.
• Improve our SaaS offerings by analyzing user behavior and platform performance.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to customer service requests and provide technical support.
• Monitor and analyze usage and trends to improve your experience with the Services.

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including web hosting (e.g., Vercel), payment processing, data analysis, email delivery, and customer service assistance.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

As a provider of intelligent SaaS solutions, including AI-driven tools like CourseForge AI, we process data to facilitate these features.

• Client Data Confidentiality: We do not use proprietary client data or personally identifiable information submitted to our applications to train public or foundational AI models without explicit consent.
• Platform Functionality: AI features within our platforms utilize data strictly to provide the requested service (e.g., generating workflows or onboarding frameworks) within the secure environment of your account.

Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other tracking technologies on our Services to help customize and improve your experience. You can typically set your browser to remove or reject cookies, though this may affect certain features of our platforms.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Depending on your location, you may have specific rights regarding your personal information, including the right to:

• Request access to the personal data we hold about you.
• Request that we correct or update your personal data.
• Request that we delete your personal data.
• Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information provided below.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy.

If you have questions or comments about this Privacy Policy, please contact us at:

ISX Tech
Email: privacy@isx-tech.com
Website: isx-tech.com